Terms of service

Welcome to Oud Elegancy Perfume (https://www.oudelegancyperfume.com.au/). By accessing or purchasing from our website, you agree to be bound by the following Terms and Conditions. Please read them carefully before placing an order.

1. General Information

This website is operated by Oud Elegancy Perfume. Throughout the site, the terms “we”, “us”, and “our” refer to Oud Elegancy Perfume. By using this website or purchasing products, you agree to comply with these Terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years old, or using the site under parental supervision
  • You will use the website for lawful purposes only
  • You agree not to misuse or attempt to disrupt the website services

3. Products & Descriptions

  • We aim to display product descriptions, images, and pricing as accurately as possible
  • Slight variations in packaging, colour, or fragrance may occur
  • We reserve the right to modify or discontinue any product at any time without prior notice

4. Orders & Acceptance

  • All orders placed through the website are subject to acceptance
  • We reserve the right to cancel or refuse any order due to stock availability, pricing errors, or suspected fraud
  • Once your order is confirmed, you will receive an email confirmation

5. Pricing & Payment

  • All prices are listed in AUD (Australian Dollars) unless stated otherwise
  • We reserve the right to change prices at any time without notice
  • Payment must be completed at the time of order using approved payment methods

6. Shipping & Delivery

  • Orders are processed and dispatched within the timeframe stated on the website
  • Delivery times may vary depending on location and courier delays
  • We are not responsible for delays caused by shipping carriers or customs clearance

7. Returns & Refunds

  • Returns are accepted within the return period stated on our Return Policy page
  • Items must be unused, unopened, and in original packaging
  • Used or opened perfumes may not be eligible for return due to hygiene reasons
  • Refunds (if approved) will be processed to the original payment method

8. Intellectual Property

All content on this website including logos, images, text, and designs are the property of Oud Elegancy Perfume and may not be copied, reproduced, or used without written permission.

9. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of the website means you accept the updated Terms.

11. Contact Information

For any questions regarding these Terms & Conditions, please contact us through the details provided on our website’s contact page.